Frequently Asked Questions

Most frequently asked questions

Can I buy a Railcard at a rail station?

A: No. The 26-30 Railcard is only be available to purchase online.


Can I buy a three-year 26-30 Railcard?

A: No, unfortunately the 26-30 Railcard is only available for 1 year.
 


Can I use my Railcard for tickets for travel on the London Underground?

A: With your Railcard you can get 1/3 off a London Zones 1-6 Off-Peak Day Travelcard (subject to a minimum fare which is currently £8.60) and an Anytime Day Travelcard when bought as part of your journey to London from outside London Zones 1-9 (subject to a minimum fare which is currently £18.60).
 
With an Oyster card, you can get your Railcard discount loaded onto your Oyster card to save 1/3 on single off-peak pay as you go fares on London Underground and Docklands Light Railway services in London. You will need to have registered your Oyster in your name to do this. Simply take your Oyster card and valid Railcard to a London Underground station and ask a member of staff to set the discount for you. You can also get the discount set at Oyster Ticket Shops and Visitor Centres.


Can I use the Railcard to travel anywhere?

A: YES! It is valid yo travel throughout Great Britain so you can use the Railcard to buy tickets anywhere across the National Rail network.
 


Can you get a 26-30 Railcard when you’re 31?

A: No. You must be between 26-30 to buy a 1-year 26-30 Railcard.
 

 
You can buy it up to and including the day before your 31st birthday and keep using it until its expiry date.
 


How can I buy a Railcard?

A: Simply select the "26-30 Railcard" option and follow the onscreen instructions. You will need to out a short form, but then you will get your Railcard instantly


How do I buy my 26-30 Railcard for the first time?

A: Simply select "26-30 Railcard" from the list of Railcards and follow the onscreen instructions.
 
You will need a valid Passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an email confirmation and acknowledgement of your application number (this confirmation cannot be used to buy discounted tickets).
 
You will be given a Download code on your confirmation page and by email, which you will need to register on the Railcard app.
 

 
You will not be able to travel on discounted tickets until you have your Railcard – you cannot use the printed confirmation of sale.


What happens if I have no battery or can’t show my Railcard?

A: If you don’t have any battery or have forgotten your phone, unfortunately there will be no way for us to prove that you are eligible for the Railcard discount. As a result, the Train Companies reserve the right to charge you the full price Standard Single fare for your journey, as if no ticket was purchased before starting the journey and in some cases a Penalty Fare
 


Who can buy the Railcard?

A: If you’re aged between 26 and 30 you can get one.